Privacy Policy

Introduction

At HeyTech.ai ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent services and platform.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Business information (company name, industry, website)
• Account credentials and authentication information
• Payment and billing information

Usage Information

We automatically collect information about how you use our services:

• Chat interactions and messages
• Usage analytics and performance metrics
• Device information and IP addresses
• Log files and system activity

How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our AI agent services
• Process chat messages through AI models to generate intelligent responses
• Train and improve our AI models and conversation quality
• Process transactions and manage billing
• Improve our services and develop new features
• Provide customer support and technical assistance
• Send service-related communications
• Ensure security and prevent fraud

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• With AI service providers (such as OpenAI, Anthropic, or other AI partners) to power our intelligent chat agents and provide AI-driven responses
• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With trusted service providers who assist in our operations
• In connection with a business transaction (merger, acquisition, etc.)

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and review your personal information
• Correct or update inaccurate information
• Delete your personal information
• Object to or restrict processing
• Data portability

Third-Party Integrations

Our services integrate with social media platforms (WhatsApp, Facebook, Instagram). When you use these integrations, you are also subject to the privacy policies of those platforms.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: