Terms of Service

Acceptance of Terms

By accessing and using HeyTech.ai services ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

HeyTech.ai provides AI-powered chat agents and automation services for businesses, including:

• Custom AI agent development and training
• Multi-platform social media integration (WhatsApp, Facebook, Instagram)
• Automated customer engagement and lead qualification
• Analytics and reporting dashboard
• 24/7 customer support and maintenance

User Accounts and Registration

To access our services, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 18 years old or have legal capacity to enter contracts
• Represent a legitimate business entity
• Comply with all applicable laws and regulations

Pricing and Payment

Service Fees

Payment Terms

• Setup fee is due upon service commencement
• Monthly fees are billed in advance
• All payments are non-refundable unless otherwise specified
• Late payments may result in service suspension
• Prices may change with 30 days written notice

Service Level Agreement

We strive to provide reliable service with the following commitments:

• 99% uptime availability target
• Custom AI agent setup within 48 hours
• 24/7 technical support availability
• Monthly performance reports and analytics
• Regular system updates and optimizations

Acceptable Use Policy

You agree not to use our services for:

• Illegal activities or violation of any laws
• Harassment, spam, or unsolicited communications
• Impersonation or fraudulent activities
• Distribution of malware or harmful content
• Violation of third-party rights or platform policies
• Activities that could harm our systems or other users

Data and Privacy

Your data privacy is important to us:

• We collect and process data as described in our Privacy Policy
• You retain ownership of your business data and content
• We implement industry-standard security measures
• Data is used solely to provide and improve our services
• You can request data deletion upon service termination

Third-Party Integrations

Our services integrate with various platforms:

• You must comply with each platform's terms of service
• We are not responsible for third-party platform changes
• Integration availability may vary based on platform policies
• You are responsible for maintaining valid platform credentials

Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the fees paid in the preceding 12 months
• We are not liable for indirect, incidental, or consequential damages
• Services are provided "as is" without warranties
• You use our services at your own risk

Termination

Either party may terminate the service agreement:

• With 30 days written notice for convenience
• Immediately for breach of terms
• Upon non-payment of fees
• Due to extended service unavailability

Upon termination, access to services will cease, and data may be deleted after a reasonable grace period.

Intellectual Property

All intellectual property rights in our services remain with HeyTech.ai. You retain rights to your business data and content, while granting us license to use it for service provision.

Modifications to Terms

We may modify these terms at any time with reasonable notice. Continued use of our services after changes constitutes acceptance of the modified terms.

Governing Law

These terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles. Any disputes will be resolved through binding arbitration.

Contact Information

For questions about these Terms of Service, please contact us: